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Terms and Conditions

Last updated: 7 May 2019

Ownership: SellEzy.com.au is a third-party advertising platform dedicated to advertising private and agent/agency properties for sale.It is a brand of the real estate advertising portal owned by Open4rent Pty Ltd. SellEzy and Open4rent Pty Ltd are not property managers or a real estate agency.

Please read these terms and conditions of use carefully before using this website, SellEzy.com.au.

General terms and conditions

Welcome to our website, SellEzy.com.au. SellEzy is a brand of Open4rent Pty Ltd. Open4rent provides an online real estate advertising portal for advertising residential and commercial properties for rent, lease and sale.

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with out Privacy Policy and Website Disclaimer, govern SellEzy.com.au’s relationship with you in relation to your use of this website.

Amendment of terms

We reserve the right to change, modify, and or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website, then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and SellEzy.com.au, Open4rent Pty Ltd’s rights and obligations to each other.

Limitation of liability

It is an essential pre-condition to you using our website that you agree and accept that SellEzy.com.au (Open4rent Pty Ltd) is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any services we may offer or from any other use of the website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Competition and Consumer ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer ACT 2019 (Cth), SellEzy.com.au, Open4rent Pty Ltd’s liability for any breach of a term of this agreement is limited to: the supplying of the services to you again; or the payment of the cost of having the services supplied to you again. You must be over 18 years of age to use this website and to purchase any services.

Delivery of services

SellEzy.com.au provides online advertising services for properties for sale.

A range of services are provided to users depending on their needs. Types of users include: general users wanting to search advertisements, private property owners/investors advertising their own residential properties, and licensed agents/agencies advertising properties for their clients.

Users can use SellEzy.com.au to search, compare, save, shortlist residential properties for sale for free. SellEzy only charges fees for online advertising of residential properties for sale. Licensed agents an agencies have additional services available to them, if they desire. Online advertising services are available immediately after an advertising package has been activated including any free trials.

Please be aware there are inherent risks associated with using any software and digital services. Should you have any technical problems with any of our advertising services, please contact us so we may try to assist you.

For more details regarding terms and conditions for using our services see:

General user terms and conditions

Advertiser terms and conditions

Agent and agencies terms and conditions

Refunds

SellEzy.com.au branded by Open4rent Pty Ltd, processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to cancel your advertising package subscription, please notify us within 3 days of purchase with a valid reason for the cancellation. An advertising package cannot be refunded in full if an advertisement has been placed using that advertising package unless there is an issue with the delivery of the advertising service. Valid reasons do not include the residential property was not sold during the advertisements publication on SellEzy.com.au. Valid reasons include SellEzy.com.au did not provide the advertising service as specified. For example, the advertisement was not published on the website after it was uploaded.

If we are unable to resolve your complaint or further assist you, we will process a pro-rated refund within three (3) days. Unused advertising packages will be refunded in full. Refunds will be processed promptly, and payments made by the same method that you made payment. All refunds are made at the discretion of SellEzy.com.au.

Free trials are not eligible for refunds.

Disclaimer

To the fullest extent permitted by law, this website SellEzy.com.au owned by Open4rent Pty Ltd, absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchant ability and fitness for any particular purpose. SellEzy.com.au gives no warranty that the documents or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, service, link or information in this website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of SellEzy.com.au and Open4rent Pty Ltd to bear any and all costs of maintenance, updates, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply but you must ensure you are aware of any risk you may be taking by using this website or services that may be offered through  it. It is your responsibility to do so.

Your privacy

At SellEzy.com.au, we are committed to protecting your privacy. We use the information we collect about users and clients (at sign up and from the user dashboard) to maximise the services that we provide to you. SellEzy.com.au respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by editing your user profile at My Profile or by advising us in writing via email. All information we receive from our users, advertisers and online-visitors, is protected by our secure server.

SellEzy.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the user and advertiser data SellEzy.com.au collects is secured against unathorised use or access. Credit card information is not stored by us on our servers.

Third parties

SellEzy.com.au does not and  will not sell or deal in personal or customer (user and advertiser) information. We may, however, use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist in meeting customer needs generally. In addition, we may use the information you provide to improve its website and its services but not for any other use.

Disclose your information

Open4rent Pty Ltd as the owner of SellEzy.com.au, may be required, in certain circumstances, to disclose information in good faith and where SellEzy.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

Exclusion of competitors

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of SellEzy.com.au. SellEzy.com.au as a brand of Open4rent Pty Ltd, expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Open4rent Pty Ltd will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. SellEzy.com.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

General user terms and conditions

General users include:

  • visitors who use SellEzy.com.au without signing up
  • visitors who sign up to SellEzy.com.au.

General users who visit SellEzy.com.au but do not sign up can perform the following tasks:

  • search properties for sale using filters and maps
  • compare properties for sale.

General users who sign up and sign in to SellEzy.com.au can perform the following tasks:

  • access and control personal profile information through a user dashboard
  • view contact information for properties for sale
  • shortlist properties for sale
  • save search requirements, setting up notifications for when new properties match search requirements.

General users are expected to use SellEzy.com.au to view and search properties for sale advertisements. Inappropriate use of SellEzy.com.au will result in the user account being removed from the website. The decision to remove a general user is at the discretion of SellEzy.com.au.

See our Privacy Policy for more information about how we protect and respect your private information.

Advertiser terms and conditions

Advertisers are users who place advertisements for properties for sale on SellEzy.com.au. To advertise, users must sign up, sign in, choose an advertising package and then place an advertisement.

Advertising services

Open4rent Pty Ltd provides online advertising services at SellEzy.com.au. We are a platform for hosting online advertisements for residential properties for sale. We use one or more social media platforms to promote individual residential properties advertised on SellEzy.com.au. We use search engine optimisation (SEO) strategies to improve the ranking of each advertisement. We use organic and white hat strategies for SEO. It is SellEzy’s choice to determine strategies it will use to market and advertise its services using social media and other marketing media.

SellEzy.com.au reserves the right to moderate and correct advertisements to ensure accuracy, integrity and authenticity of information. We will attempt to contact advertisers via email to clarify the advertisement details or if major adjustments are needed to advertisements.

Advertising packages

Before advertising users must choose an advertising package. Advertising packages have a duration. Advertisers can advertise residential properties for sale during the duration period (for example, 3 months). Standard and featured advertisements display the same information, except SellEzy prioritises featured advertisements in search results and gives preferential treatment to featured advertisements when selecting properties to promote using social media platforms. All prices for advertising packages are GST inclusive. Open4rent Pty Ltd is GST registered in Australia.

Free advertising

Every user is allowed one free advertising package (trial) while it is available. We reserve the right to change the specifics of the free advertising package as required and to remove the free advertising package when desired. Any changes made to free advertising packages will only impact new users and existing users who have not advertised with SellEzy.com.au. Advertisers who have already activated a free advertising package will not be affected by any changes to the free trials.

Expiry of packages

At the end of the advertising package duration the advertisement/s will remain visible on SellEzy.com.au unless the advertiser has already hidden or deleted the advertisement using their user dashboard. We will hide advertisements for advertisers if we are notified in writing (via email) the property is not longer available for sale or has been sold. When advertising packages expire the advertiser cannot advertise additional properties for sale event if there is a remaining balance for the advertising package.

We will at least twice a year, scan for advertisements which have been visible for more than six months and are probably no longer available and hide these advertisements from general users. Advertisers will still be able to reactivate these advertisements with a current advertising package.

Reactivating advertisements

Advertisements can be reactivated at any time conditional that the advertiser has a current advertising package with an advertising balance available. SellEzy.com.au approves all advertisements before they are reactivated. This will occur within 24 hours. Once an advertisement is reacted advertisers can update, monitor and manage the advertisement using the user dashboard services – My Properties.

Social media and promotion

SellEzy.com.au may promote properties for sale advertisements placed on SellEzy.com.au using its social media platforms to attract buyers. We may link and use images from properties for sale advertisements placed on SellEzy.com.au on other pages within SellEzy.com.au and on other websites owned by Open4rent Pty Ltd for promotional and advertising reasons. Advertisers who do not want their images used for social media, promotional or advertising reasons can contact us.

Agent and agency terms and conditions

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