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Support

How can we help you?

General

Help with signing up, signing in and password.

Finding properties

Searching, short listing, comparing properties, saving searches.

Advertising properties

Using the online upload form to publish properties.

Agents and agencies

Registering as an agent, promoting agency and REA XML uploads.

General

How do I sign up?
Why can’t I sign up?
How do I sign in?
Why can’t I sign in?
How do I change my password?
How do I delete my profile?

Finding properties

How do I save my favourite properties?
Where do I find my shortlist of favourite properties?
How can I compare two or more properties?
How do I save my favourite searches?
Where do I find my saved searches?
How do I delete my saved searches?
How do I find private properties for sale (not listed with real estate agency)?
How can I sort the properties in search results?
How can I change the way I view properties in the search results?

Advertising properties

Where do I find the online form to upload a property?
What information do I need before uploading a property?
How do I upload a property using the online form?
How do I edit a property I have published?
Why wont my property advertisement save and publish?
How do I hide my property advertisement?
How do I delete my property advertisement?
How do I reactivate my property advertisement?
How do I convert my standard property advertisement to a featured property advertisement?

Agent and agencies

How can I register as an agent?
How can I promote my agency?
How do I access REA XML to upload properties?

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