Support

General

How do I sign up?

Why can’t I sign up?

How do I sign in?

Why can’t I sign in?

How do I change my password?

How do I delete my profile?

Finding properties

How do I save my favourite properties?

Where do I find my shortlist of favourite properties?

How can I compare two or more properties?

How do I save my favourite searches?

Where do I find my saved searches?

How do I delete my saved searches?

How do I find private properties for sale (not listed with real estate agency)?

How can I sort the properties in search results?

How can I change the way I view properties in the search results?

Advertising properties

Where do I find the online form to upload a property?

What information do I need before uploading a property?

How do I upload a property using the online form?

How do I edit a property I have published?

Why wont my property advertisement save and publish?

How do I hide my property advertisement?

How do I delete my property advertisement?

How do I reactivate my property advertisement?

How do I convert my standard property advertisement to a featured property advertisement?

Agent and agencies

How can I register as an agent?

How can I promote my agency?

How do I access REA XML to upload properties?